Hoys have year after year provides the ultimate service for our hire needs, both chain (with fitting) and ski gear. Their staff are patient and knowledgeable. I have once used the competition up the hill at Hotham and there was no comparison. Thanks to your staff
Called in recently to collect car Law requiring snow chains. Service was quick and efficient. We were on our way promptly. Return of chains in OMEO also efficiently handled. Well done!!
Over a weekend as a group of 6 mixed ability skier/ snow boarders we popped into the Harrietville, Hotham central and Jack Frost Hoys shops, as well as meeting the chain service guy on Sunday. We hired great clothing that felt new, and good quality equipment. They were, in each interaction, relaxed despite being busy, polite, patient, friendly and provided excellent service that made the weekend a success. The service began over a month before our visit when they called me to double check that my SUV tires had sufficient clearance for chains, and identified a back up plan should there be a problem with them. Thank you so much.
Rented gear for one day of ski and was amazing. From the super friendly service of their crew to the brand new boots and jacket! It’s worth the money!
